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Frequently Asked Questions


The following Frequently Asked Questions (FAQs) can help you answer some common questions. If you do not find your question listed below or the answer is not what you are looking for, please feel free to contact StrikeIron at support or call StrikeIron at +1-919-467-4545 opt. 3.

Click here to see the entire list of FAQs.

Your Account



Your Account

  1. Q: What is Your Account?

    A:
    Your Account is a free personal landing page for registered users and partners. For users, Your Account provides information on your profile and tracks your trials and subscriptions. Your Account provides the following:
    • Web Services Subscriptions – trial and paid for subscriptions of StrikeIron Marketplace Web Services.
    • My Products – trial and paid for subscriptions of StrikeIron Products such as the SOA Express for Excel.
    • Published Web Services - a listing and the status of all your published Web services.
    • My Profile – section where can manage your profile information.
  2. Q: What is Web Services Subscriptions?

    A:
    Web Services Subscriptions can be accessed in Your Account on the main navigation bar and allows you to track all your trial and paid for subscriptions of StrikeIron Marketplace Web Services. It provides information about your subscription including number of total hits allocated and remaining hits. It also provides your License Key specific for that Web service and access to a variety of StrikeIron products to accelerate working with the Web service.

    Note that the License Key can be used in place of your email address as the UserID. When the License Key is used no Password is required. This can be helpful if you want to allow access to the Web service by other people but do not want to give away your email address/Password which also provides access to Your Account.
  3. Q: What is Products Subscriptions?

    A:
    My Products can be accessed in Your Account on the main navigation bar and allows you to track all your trial and paid for subscriptions of StrikeIron Products such as the SOA Express for Excel.
  4. Q: What is My Profile?

    A:
    My Profile can be accessed in Your Account on the main navigation bar and allows a StrikeIron Registered user to manage their registration and account information.
  5. Q: How can I change my registered email address or Password?*

    A:
    You can changed your registered email address and Password by accessing My Profile from the main navigation bar at the top of the page.

    * Important note: Once you have initially registered with StrikeIron your email address becomes your UserID. If you change you email address the UserID does NOT change. This is because it is used to track all Registered User Trial and paid subscription information. If you need to change your UserID you must contact StrikeIron at support or call StrikeIron at +1-919-467-4545 opt. 3.
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